Shipping policy

It is our sincere endeavour to offer you quick and hassle-free delivery. We partner with registered and trusted courier partners to ship your orders within India as well as overseas. Shipping timelines, however, may vary for varied products. Please refer to the product descriptions page to check each product’s estimated delivery time. 

Domestic Shipping :-

  • We provide free shipping within India for all Prepaid & Cash on Delivery (COD) orders. 

International Shipping :-

  • For international orders, the shipping fee is based on the total weight of the parcel that is calculated at the end of the order checkout. Please note that the weight for international shipping is charged per 500 gms, i.e. in case, the accumulated parcel weight is 1.25 gms, the shipping will be charged for 1.5 gms.
  • In International orders, the duties & taxes if any, are not included in your order. They are applicable over and above the shipping charges paid at checkout. 
  • It is important to note that many countries charge import duties on shipped items that are levied at the time of port entry. The charges greatly differ based on the type of products imported and the destination country’s import duty policies. We bear no control over these charges and cannot estimate their cost, hence, if you, too, are unsure, we would highly recommend you to avail full information via your local customs office for duties and taxes if any before you place an order. 
  • Customers are liable to pay the applicable charges directly to the shipping/courier agency at the time of delivery. In case, the customer refuses or does not pay for these charges in any circumstances or does not accept the delivery, no refunds will be entertained from our end.

Delivery Timelines & Information :-

  • We strive to dispatch all domestic orders within 2-5 days of order confirmation.
  • International orders are also dispatched within 7-10 days of order confirmation.
  • After the order confirmation, the customer receives a unique tracking identity number on their registered email & mobile number via SMS. The customer can track the status of the order delivery on the courier partner’s official website using the tracking number.
  • We partner with third-party courier/shipment agencies to deliver your orders. Hence, we request you to properly check the package and make a video while receiving the package and unboxing the shipment so that in case of any issues related to parcel damages, missing items, etc., we can use the video recording as proof to settle the disputes.
  • In case, there is a 10-15 day delay in order dispatch due to any unforeseen circumstances, our team will inform the customers.
  • As mentioned, we try to process the orders quickly so that they can reach you in time, there may be certain delays in deliveries that are out of our control. Such unavoidable delays may be a result of:
  • Political unrest in the area/country like strikes, Govt. directed lockdowns, city/state/countrywide activity shut-downs (bandhs), etc.
  • Poor weather conditions like excessive rainfall, severe air pollution, etc., 
  • Natural disasters like floods, earthquakes, etc.
  • Other unforeseen circumstances.
  • Kindly note that Saturdays, Sundays, and Public/Gazetted Holidays are not set as working days for standard deliveries.